Warranty.

Scope: This warranty covers Trella Technologies Inc. ("Trella") horizontal plant-training system and associated control devices, ensuring they are free from material and manufacturing defects (the "Lifetime Limited Warranty").

Warranty Period (3 years):

- TrellaGro LST products are covered against manufacturing flaws for the device's anticipated lifespan, commencing from the original purchase date.

- For the initial year post-purchase, Trella pledges to repair or replace defective items or components within 60 days of receiving them.

- From the end of the first year to the third, while Trella covers part costs, customers bear labor charges.

- Post three years, repair services and part availability are subject to change, with all associated costs borne by the customer.

Shipping:

- Customers are responsible for sending defective items to Trella.

- Trella covers return shipping (up to $300) for the first three years.

- If costs exceed $300 during this period, the customer will cover the excess before the product is returned.

- Beyond three years, customers are liable for all return shipping costs.

Disclaimer:

- Damage or loss during return shipping isn't covered.

- Products exposed to controlled substances will be destroyed without replacement or refund considerations.

- The warranty caters exclusively to indoor use (including sealed greenhouses) within specified ambient temperature ranges.

- Exclusions: Natural disasters, physical damages, environmental effects, power issues, external interferences, negligence, misuse, modifications, failure to comply with Trella's guidelines, third-party issues, animal activities, or other uncontrollable incidents.

- Degradation due to inadequate cleaning or maintenance isn't covered.

- Customers are responsible for existing infrastructure's structural integrity.

- Adequate maintenance and operating records are essential and should be made available on request.

Eligibility:

- This warranty is valid only for products purchased directly from Trella's website or authorized dealers.

- Benefits apply solely to original end-users at the delivery location and cannot be transferred or reassigned.

- To claim, contact Trella's authorized post-sales or customer service via emailus@trella.io within 30 days of identifying the defect.

Warranty Execution:

- Upon defect validation, Trella, at its discretion, might:

- Replace the TrellaGro LST model with a new one.

- Provide replacement components.

- The warranty is voided if there's evidence of tampering, customer-induced damages, or usage contrary to guidelines.

Limitations:

- Warranty coverage is under Trella's sole discretion.

- Trella's cumulative liability under this warranty is capped at the product's purchase price.

- After the warranty period, all liabilities cease.

Changes: Trella may amend or withdraw this warranty at any time without prior notification. However, changes won't affect products bought before such modifications.

All other stipulations within the Trella Terms and Conditions of Sale remain applicable to this warranty.